Managed Service Provider: computer tech support, IT help for small & medium businesses

“When we have a technology problem we call ServerPlex. Their techs actually fix
our problems more quickly than our in-house people ever did. And the best part is
that they speak plain English, we aren't all technical people here. The support has
been so great, that we have recently signed up with their managed services, so we
are up all of the time!”

Mehri Ansari
Founder of Ansari Structural Engineers, Inc. (ASE)

SP Infrastructure revolutionizes the way your systems are managed
ServerPlex builds automation into the systems deployment and management process by mirroring best practices associated with the provisioning of services;, automating repetitive work by machine-driven tasks and processes.. The benefits of this unique approach to real-time, web-based IT task and process management are:

Provides a self-managing distributed virtual VPN without the complications of managing VPN software, enabling immediate access to all “hooked” IT assets from a singleWeb site that supports human tasks and machine processes.
Provides a cost-effective solution for managing, controlling, analyzing, planning and administering transaction-oriented IT business functions such as anti-spyware deployment and maintenance.
Exploits the best of the latest technology—including ServerPlex patented connection algorithms, ServerPlex patented Virtual System Administration “VSA” methods, MS IIS, SQL Server, TCP/UDP and other technologies.
Allows companies to utilize ServerPlex technology to maximize staff productivity.
Provides a “one-touch” approach to process management, reducing processing errors, ensuring compliance with procedures and increasing the flexibility of managing transaction intensive tasks in the IT department.

When a task is scheduled the agent grabs the task and executes without needing any firewall ports to be open.

ServerPlex’s scalable architecture allows us to remotely manage and monitor remote your desktops and servers from our central location and prevent any downtime in your business!